Her name was June; a summery sound to match the warm month. Her poise and mood, however, did not complement the title on the plastic badge attached to her blouse. She was an older woman who worked the cash register at the end of the lunch line I went through every day my sophomore year of high school. I smiled and said, "Have a great day." There was no response. I assumed she mistook the sincerity of my generosity for some punk kid messing with another lunch lady. Days, weeks, and months went by without any reciprocation of my kindness. There were no, "Thanks," "You too's," or even an "Okay." It wore on me wondering why she never returned a single word. June didn't seem to fit the part of a bitter elderly lady. I never stopped going through her line, and I never stopped smiling and telling her to have a great day.
Finally, mere days before school let out for Christmas break, she was waiting; even looking down the line past the other kids, with a smile she had stolen from me harping about the holidays and wishing me a lovely day. I was shocked. It was a complete transformation. The rest of the next semester I never saw June without her new signature grin. We would chat as long as possible, and she even spotted me some of her own spare change when I was short once.
That was the most pleasant lunch line I have ever gone through, and I'd like to say that she can say the same. I don't know what had beaten her down during the previous semester; maybe the loss of her longtime husband, an estranged relationship with one of her children, or economic troubles. What I do know now though is the power of a sincere smile, and what it did for June. I never saw her again after that year, and I don't know the extend to which it helped, but those few moments each day seeing that sweet old woman light up to reveal her true colors were pure gold. I've never forgotten that lesson, and June is the sole reason I smile like a big goofball to everyone who comes through my lines today; even if it's just for coffee.
To this bizarre bean hopefully still servin' up smiles somewhere: you know who you are...